Mercari's fees are 12.9% + $0.30. Be sure to only use a shipping label once to avoid any additional fees. Also, Ive had people say can you ship at a lower price and if theres a problem Ill pay fee like how does this work. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. Please make sure that you choose the correct label so your item arrives safely to the buyer. document.write ("?zoneid=4"); All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. All packages are scanned by the applicable shipping carriers. If a package you sent needed a postage due fee, well notify you. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Cookie Notice Click here to find the nearest FedEx drop off location. It is not the fault of USPS that there was insufficient postage so that would still have to be paid by either you or the seller. USPS will not scan it unless you pay the difference. Shipping on your own for mercari can save you money depending on your package! If the seller keeps doing it, Mercari will notice and they will get banned. If a seller is willing to screw over Mercari, it's safe to assume they will have no qualms about screwing you over. There is an additional fee when the carrier has to repackage the item during transit. document.write ("'><\/scr"+"ipt>"); Or instead of the full postage due, should I just pay partial postage? The package size must be less than 45" (longest side) x 20" (second longest side). Always confirm the package weight and dimensions before you list. I have contacted Mercari to be reimbursed for the money I paid for postage. For the sake of honesty, I feel I should just pay the overdue postage, but $8+$7=$15 for one Kpop photocard is too much. I will be sure to get a receipt for your records.Please see attached photo of the postage due notice. - edited document.write ('&cb=' + m3_r); There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. When you go to the post office to drop it off, the employees will weight it and if its too heavy, will make you pay the difference. Contact us through the form below with a copy of the receipt. Or does the post office hold it until the buyer pays the extra fee? Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. if (document.mmm_fo) document.write ("&mmm_fo=1"); Create an account to follow your favorite communities and start taking part in conversations. That breaks down to a 10% seller fee and a 2.9% + $0.30 payment processing fee. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. Again, I asked her if I could pay the difference because I didn't want the receiver to have to pay for it. Did you have to pay a postage fee to receive a Mercari package? Lol. Here is what I have emailed sellers who have done this to me in the past: Your item has arrived at my post office however, there is postage due of $X.XX.I asked the PO clerk if I could refuse the package and he said yes but there is a catchin order for you to get your package back on your end, you would still have to pay the postage due. Click here to find the nearest FedEx drop off location. And someone will see that something got a downvote and just downvote it too without reading it and without reason. ', Press J to jump to the feed. All fees associated with incorrect drop off, package oversize or weight is the responsibility of the Seller. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); All packages are scanned by the applicable shipping carriers. Just don't lose your chance to warn other buyers. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. It was one comic book. Or does the post office hold it until the buyer pays the extra fee? USPS First Class Package = up to 1lb. I am surprised that they gave you the item if there was postage due. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. You can find more information about shipping in this help page on Mercari.com. Sowith the above information, in the future (or if your mail person asks you for that postage overdue $$$) I would ask for a receipt from the PO, pay it and then ask the seller for the money back. var m3_u = (location.protocol=='https:'? Be sure to only use a shipping label once to avoid any additional fees. Authenticated items are automatically. Be sure to only use a shipping label once to avoid any additional fees. What Im unsure about is if I should go ahead and rate the seller, or if I need to wait until after Mercari responds and gives me credit for it? How to Fix Thermal Shipping Label Printing Sideways and Small, 4x6 on Poshmark Etsy eBay Mercari thecollegepicker 59.6K subscribers Subscribe 5.8K 246K views 2 years ago Cheaper than a Rollo, and. Next time, I'll use USPS Media Mail or Priority mail, or do my best to keep it under 1lb. $200 Shipping Protection The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Yes, just contact mercari, maybe he does that often and thats not right. But when they do catch people doing it, all sorts of things can happen. 'In honor of imnotlegolas for starting this subreddit. Be sure to use the right box for your label. Anyway, I bought a Kpop photocard on Mercari for $8. Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. The seller used a 4oz label for a large 3lb package! Click here to find the nearest FedEx drop off location. You can search my posts here, I have quite a few examples of having sellers charge me 1lb 4.99 rate and having to eat 10-15$ to accept a package. Reduced postage rates Recommended for: Items up to 150 lbs and 45" in length The best shipping experience See details The benefits of prepaid shipping. [CDATA[ The guy seemed a little bit off and he has quite a few negative reviews but I didnt see anyone complaining about overdue postage. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. 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Option 2: Ship on your own This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that can't meet the shipping box requirements above. If you direct deposit earnings under $10 to your bank, a $2 processing fee may apply. Lesson learned. Be sure to use the right box for your label. document.write ("?zoneid=2"); When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. How To Make More Money Selling Books On Mercari & Ship Via Media Mail | Easy Hack 7,770 views Jun 12, 2020 Today I'm going to show you how to list, pack and ship books that you sold on Mercari. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. They also included extra fanmade photocards and stickers. I gave the guy a 2 star rating and explained why so hopefully he will be more careful when shipping packages and other buyers will be aware. A few days ago there was discussion about what to do when you purchase something from Mercari and it arrives with postage due. 06:02 PM. Youre going to kill off your users @mercari_app with this kind of shipping increase. The package size must be less than 45" (longest side) x 20" (second longest side). But Ive also heard buyers got postage due with Mercari label. Your IP: Packages are limited to 150 lbs with a maximum length of 45," and a maximum width of 20". Save up to 40% Save with discounts on flat-fee shipping for all 50 states. I was gonna give him like 3 or 4 stars but his lack of apology or literally anything kinda makes me think I should rate lower. document.write ("&loc=" + escape(window.location)); All rights reserved. The package size must be less than 45" (longest side) x 20" (second longest side). Copyright 1995-2023 eBay Inc. All Rights Reserved. Click here to find the nearest FedEx drop off location. In this video I show you how I ship on my own through for mercari! Well after some digging, here's the OFFICIAL Mercari answer. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. if (document.context) document.write ("&context=" + escape(document.context)); The payment processing rate will remain the same at 2.9%. You can chat with other members about anything to do with buying on eBay. Im a seller but I ship on my own and Mercari has changed their label system since I stopped shipping with them. Yeah i was looking for textbooks and I see some of them with the 4.99 label. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. if (!document.MAX_used) document.MAX_used = ','; It's killing the resale business. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); var m3_r = Math.floor(Math.random()*99999999999); Duplicate labelsAll packages are scanned by the applicable shipping carriers, when a label is used more than once, Mercari is informed and is charged for the additional postage. Sorry for the long post! I didn't have a formal receipt but they refunded it within 24 hours. New comments cannot be posted and votes cannot be cast. if (document.context) document.write ("&context=" + escape(document.context)); Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. List and authenticate luxury items from anywhere, on any device. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); He provided the following charts showing the old and new rates. I sent the seller a message that basically said Hello, I got the package today but I had to pay almost $4 for postage due to get it. So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. Be sure to use the right box for your label. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! Shipping carriers charge based on the package's weight and size. They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. They just don't have the resources to carefully analyze every package. Thank you! The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. "Unlike eBay, Mercari doesn't do partial refunds. Create an account to follow your favorite communities and start taking part in conversations. She had it at 1 pound 2 oz. Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. For each time a transaction is made, Mercari collects 10% of the total sold price plus a 2.9% + $0.30 processing fee. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). We can reimburse you with Mercari credits. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. ', Press J to jump to the feed. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. And he just replies ok. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. The label was for 15.9 oz but the package was actually 1lb 12oz. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. document.write (document.charset ? Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. I waited until Mercari compensated me. It shouldn't work. Ill see what I can work out with the seller. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. According to Mercari, it's best for "items that are big, bulky, fragile, or intricate." You can find all the details here. For more information, please see our Other rates are going up, but in some cases the rates are being lowered. So it was over by 2 ounces. Mercari bundling is sometimes called combined shipping. Mercari's spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year - "It's still $4.99, the lowest in the industry," he told EcommerceBytes. Click here to find the nearest FedEx drop off location. document.write ('&cb=' + m3_r); 08-23-2021 See disclosure at. I didn't. Thats what I was thinking but I wanted to make sure before making the seller wait for a rating. The action you just performed triggered the security solution. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. [CDATA[ 162.212.131.20 Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? Note: The Suggested Weight feature is just a suggestion. It's very straightforward and quick. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. There's no way lol. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. In this video I show you how I ship on my own through for mercari! My most recent purchase came with postage due for $7+. Following. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Mercari then determines how these increases will impact our rates for shipping labels for our users, Williams said. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. '&charset='+document.charset : (document.characterSet ? If the buyer claims they did not recieve the item, they can request a refund and it will be granted. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. I was wondering myself. Click to reveal This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. We can reimburse you with Mercari credits. You won't pay the difference, Mercari will. These type of shipping surcharge will be deducted from your Mercari balance. They gave me credit for it. Press question mark to learn the rest of the keyboard shortcuts. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. I know, Ive already done that. I was charged for overdue postage as well. With that logic, Mercari should get the bill if theres postage due. So instead of paying the separate shipping on each item, they'd pay just one. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. Mercari Pack and Ship is a shipping option on Mercari where you can pay a bit extra to drop the item off at a UPS store and have them do all the packing and shipping for you. I have had "postage due" items mailed to me and this is what I have learned over the years. FedEx SmartPostAll FedEx packages must be dropped off at a FedEx location or at a designated FedEx drop off location. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. if (!document.MAX_used) document.MAX_used = ','; USPS $15 Free shipping 20%OFF I went into USPS today and I had my package at 10oz using my scale. As a seller, you cant pay the difference at the PO. So $4.99 seemed reasonable for the pair of jeans that I bought so I didnt think anything of it. They gave me credit for it. '&charset='+document.characterSet : '')); Performance & security by Cloudflare. Can I just ignore USPS's overdue postage since I now have my item? Shipping carriers charge based on the package's weight and size. /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact document.write (document.charset ? //]]>-->,