%PDF-1.5 % null null 367 0 R null null null 368 0 R null null 147 0 R _l([14:~?"/ov|NpgAO(~'zaQ6XXsn'gg_fSGkWU zYlB]{(*Pv+. For communication to be effective, it must be clear, correct, complete, concise, and compassionate. 20 0 obj /Subtype /Type1 /Name /ZaDb qFb5+rZB^n<0|-t5fZmp121"8p&npk.0b.WYqJR;(eQ3}( 38kA_ }^3X[wJ>QVsQl:Y_V&TDMm;:JZ In your personal life, effective communication can lead to: Improved social, emotional, and mental health, New bonds based on trust and transparency, Better problemsolving and conflict resolution skills, In face-to-face conversation, body language plays an important role. /C2_0 48 0 R /TT0 38 0 R Click here to review the details. /TT1 40 0 R Every communication includes a sender and a receiver (addresser and addressee). 6'&WF9XotJm !$~] l1w0F0ZrkYA@AuY!ekobPNevo)y8 )MV6(o] null null 373 0 R null null null 374 0 R null null null /Rotate 0 22 0 obj 20 476 0 R 21 474 0 R 22 474 0 R 23 472 0 R 24 472 0 R Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. /Creator (Acrobat PDFMaker 15 for Word) /ColorSpace << Only taking into consideration the interplay between processes occurring at . /Parent 4 0 R The . << endobj /MediaBox [0.0 0.0 595.32 841.92] 5 0 obj 6 [182 0 R 183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R If you are a parent, you might have a disagreement with your child about finishing their homework, but if you probe deeper with open communication, they may confess that their teacher made a discouraging comment that left them unmotivated. endobj << Using the right medium or platform to communicate matters. >> /Count 10 9 [249 0 R 459 0 R null 250 0 R 460 0 R null 251 0 R 461 0 R 462 0 R 461 0 R |U[ cU!M@s6b1*A_I=g}kRRGlpa9Mb1o3B'[@s&\KpT:Z`zSQI7}^ /BaseFont /ZapfDingbats null 377 0 R null null null 378 0 R null 379 0 R null 128 0 R /Rotate 0 4 It can account for different modes of communication, i.e., for both interpersonal communication and Mass communication. Effective communication is a crucial aspect of any successful relationship. >> /Adieresis /Aring /AE /Ccedilla /Egrave /Eacute /Ecircumflex /Edieresis /Igrave /Iacute >> Or suppose youre telling your family about your engagement. 0000047491 00000 n /StructParent 11 >> /Rotate 0 /Subtype /XML 0000022624 00000 n The sender establishes the context of the message so it can be understood. >> Positive body language is openyour posture is upright and receptive, your palms are open, you lean in when speaking or listening, and nod encouragingly. Communication is effective when a communicator is effective enough to communicate competently, simply, clearly, sincerely and dynamically. /F4 41 0 R kfqk6]c!;ja>WfK7 k`hhPh0`Rh`hPh``2J40uu4&kXiI &A@s <7X^066\`*9 YTa|! j/fg65f mP Just a few of the benefits of improved business communication include: Increasing productivity by up to 25%. /Im1 44 0 R null 387 0 R null] This book, An Introduction to Communication Skills, is the first in the series. However, effective communication is less about talking and more about listening. ] /K 20 0 R uuid:78409e0a-8763-4482-bcca-422d9a2f81e8 0000003194 00000 n Once you have successfully identified your audience and listened to their intentions, needs, and desires, you may have something to communicate. This includes the environment it's given in, the conditions, and where and when the message is given. You might assess the priority level and the type of communication needed. /Resources << /Type /Font /TT1 40 0 R /ColorSpace << /Type /Page U9WAU4;NBTXnK8)v.(jyw~]=V6g /Tabs /S 1. endstream startxref /TT2 51 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R 183 0 R 184 0 R >> 12 0 obj 470 0 R null 257 0 R 471 0 R 257 0 R 472 0 R null 473 0 R null 258 0 R 0000001720 00000 n endobj 21 0 obj /StructParents 4 Acknowledge and communicate even in uncertainty 3. Identify vocal factors that contribute to effective communication. 0000002797 00000 n /Underline /Span A1vjp zN6p\W pG@ /Subtype /Link A!BqEp>.4TI!|WT>of|#L^LTAPDH%g5Vlgm$Rq,$\4OR1>F}\$NM#&rR @K $|Z0EH43G(Y$`"0f? Stacks & Salwen, 2009, p. 223). Negative body language can include biting your lip nervously, looking bored, crossing your arms, putting your hands on your hips, or tapping your foot impatiently. ( cF @3Jz>G*b!1avyfXP #PF{ [w`hD(fK1?S"`5L8GA1ewhHZv If you look someone in the eye, they pay more attention to what is being said. /Type /Annot 5 [404 0 R 405 0 R 406 0 R 407 0 R 408 0 R 409 0 R 410 0 R 411 0 R 412 0 R 413 0 R /S /Sect << /Font << /CS0 [/ICCBased 36 0 R] Eye Contact. 446 0 R 447 0 R null 241 0 R 448 0 R null 242 0 R 449 0 R null 243 0 R /Type /Catalog endobj >> >> /TT0 38 0 R /Type /Page << >> /Font << /RoleMap 22 0 R %o there should be a minimum distance between two people to carry out, communicating with his riend then there will be a minimum *+- eet space, between them but i there is a public communication then the space should be, important actor. Decreasing the likelihood of high turnover rates by 50%. >> If you are a professor, you might take advantage of end-of-semester feedback forms and act on your students' needs by hosting one-on-one meetings during office hours. 1687 0 obj <>/Filter/FlateDecode/ID[]/Index[1660 56]/Info 1659 0 R/Length 125/Prev 432930/Root 1661 0 R/Size 1716/Type/XRef/W[1 3 1]>>stream >> 2016-11-08T16:36:48+02:00 ~xjI8 0arm weather or cold, weather can cause efects on people1s perceptions and their abilities to ma!e, decisions. 13 0 obj Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. 2 0 obj 157 0 R null null 390 0 R null null null 391 0 R null null /StructParents 6 /Outline /Span E NHp:jPLz:>!3-Ay/ S}7|I:S(*NI$N WG\C+ ] T*qh;1JW?~IUo PY6=EmFS+L:glE60ariM!_ @.$q9i'4Y,8ikLc23$_mKhHcKc7b#rd.PF1QZ. /Marked true 2 0 obj 0000061212 00000 n /Rotate 0 TELEPHONE COMMUNICATION A telephone conversation can frequently be the first and the only time to make an impression on . /StructParents 5 Knowing your audience can be key to delivering the right messages effectively. >> >> It is a predictive model of communication and very descriptive also. endobj 0000004416 00000 n /CropBox [0.0 0.0 595.32 841.92] The receiver: the party to whom the sender transmits the message; 3. f ,TpHD?Rqg$C2A YX)&LE@ !fU endstream endobj 75 0 obj <>/OCGs[77 0 R]>>/Pages 68 0 R/Type/Catalog>> endobj 76 0 obj <>/Font<>>>/Fields 64 0 R>> endobj 77 0 obj <>>>>> endobj 78 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> endobj 79 0 obj [80 0 R 81 0 R] endobj 80 0 obj <> endobj 81 0 obj <> endobj 82 0 obj <> endobj 83 0 obj <> endobj 84 0 obj [/ICCBased 94 0 R] endobj 85 0 obj [352 0 459 0 0 0 727 269 454 454 0 0 364 454 364 0 636 636 636 636 636 636 636 636 636 636 454 454 0 0 0 545 0 684 686 698 771 632 575 775 751 421 455 693 557 843 748 787 603 0 695 684 616 732 684 989 0 615 685 0 0 0 0 0 0 601 623 521 623 596 352 623 633 274 344 592 274 973 633 607 623 623 427 521 394 633 592 818 592 592 525 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 596 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 818 0 0 0 0 0 0 636 1000 459 459] endobj 86 0 obj <> endobj 87 0 obj <>stream /Type /Border Some of the environmental factors are Noise, time, physical distance, space, climate and place. 95 0 R 96 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 177 0 R 178 0 R 415 0 R null 179 0 R 180 0 R 181 0 R] This way, you can improve your communication as a counselor, social worker, marketer, professor, colleague, or friend.. endobj /Superscript /Span >> >> While the effectiveness of communication can be difficult to measure, its impact is hard to deny. a key factor for long-term communication competence and also for cognitive, emotional and socio-relational development. %PDF-1.7 % [7A\SwBOK/X/_Q>QG[ `Aaac#*Z;8cq>[&IIMST`kh&45YYF9=X_,,S-,Y)YXmk]c}jc-v};]N"&1=xtv(}'{'IY) -rqr.d._xpUZMvm=+KG^WWbj>:>>>v}/avO8 hs2z\nLA"Sdr%,lt /StructParents 9 Activate your 30 day free trialto continue reading. &V /ColorSpace << /ParentTreeNextKey 31 communication leads to greater cooperation by the audit client which would lead to increased willingness to accept proposed audit adjustment. << endobj 0000003724 00000 n xXKoG8am0Mei;]k(R %9%vW};.o>I?e{8{xl5.tkr+|O]v&:MnY,~zzr=GnBY%W7K 6(xAZ~_q5v9`S~[x89p-u3Ewg95" ~srHoyfO.s"m=T]9 $ke9tx0-Nh endstream Many of us communicate with people every day, whether in person or on the countless digital platforms available to us. .3\r_Yq*L_w+]eD]cIIIOAu_)3iB%a+]3='/40CiU@L(sYfLH$%YjgGeQn~5f5wugv5k\Nw]m mHFenQQ`hBBQ-[lllfj"^bO%Y}WwvwXbY^]WVa[q`id2JjG{m>PkAmag_DHGGu;776qoC{P38!9-?|gK9w~B:Wt>^rUg9];}}_~imp}]/}.{^=}^?z8hc' >> /Rotate 0 Mazhar Iftikhar (mazhariftikhar@gmail.com), Interactive English: Listening, Speaking and Grammar- THE COMMUNICATION PROCESS, Communication process and elements of communication [Lab1], Communication Process, Its Elements & Models By Shisupal Jat & Bhim Sain, THE COMPARISON BETWEEN ONE WAY AND TWO WAY COMMUNICATION, The components of the communication process, Communication as a process 25 06-2012 4-47pm, lisa_anne_16e0950_2020_shrm___ethics.pptx, Mothering Mothers Strawman_20220830_v1.pptx, The Impact Of Artificial Intelligence (AI) in Cloud Computing.pdf, A Look at the Key Causes of Leadership Failures | Alan Cedrick, RBL Bank Insignia Preferred Banking World Card, 10 Most Influential Global Cyber Security Leaders Under 40 2023.pdf. Before executing your communication, be sure to consider your audience and practice active listening to get to the heart of their needs and desires. /Resources << 71 0 R 72 0 R 73 0 R] Up to 93 percent of communication, then, does not involve what you are actually saying.. /StructTreeRoot 5 0 R endobj M=5L2s0;KGSf&N 4(pTRzk.thL|m , ~l9amQ. 3$dHW!g ;DJq[5+:Neg"80h b JiiX$\2())! (hle% 0c`b5,"8'+ /Helv 8 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 18 0 obj >> >> /Contents 74 0 R /TT3 51 0 R 375 0 R null null 153 0 R 154 0 R null null 376 0 R null null >> /TT1 40 0 R PEsob(v/ZJ)ncbwK 5uc([$aDH_8RY+)^/z)JiG).U7%( IX7m#@Afu3M%kgS?nPU6mFMr!NX**FDEF{_&(FRgra KQzJuw ~(=R P^dqar3!/B.PKnDDD ^`N]TDXXEsT.f f?zwuD!TMOorTGu=d]fC~an$Mn c"s!>LJM4C?}~&Oe*0?` S Cz)Gf~|vgf Critical infrastructures - such as electricity networks, power stations and Smart Grids - are increasingly monitored and controlled by computing and communication technologies. 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