Oh my god, poor people are dying more from COVID. 1st contacted by recruiter - positive experience. I saw firsthand the impact of a system where speed is rewarded, and patients are stereotyped. I interviewed at Cityblock Health in Sep 2022. Were excited to meet you. At Cityblock, we dont hire for experience managing a JIRA board, we want folks with empathy, data chops, and excitement for the work. I got an email from the recruiter setting up a time for a call about the position. Were member-first, community-oriented, and trauma-informed. In the rare case where you have a copay, please reach out to us. Answer: "I understand how important consistency is for home care patients, and I would be happy to work the same day and same time each week. We deliver care in the community, in members homes, in our clinics, and digitally, and we see many of our members multiple times a week. I applied through an employee referral. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Phone screen questions were about my experience, salary expectations, what interested me in the position. No response to any of my emails. At Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry. After we sent up a time and date, I never heard anything back. The interviewer was disengaged and didnt care to speak to me. Zero questions about experience with compliance and reporting. The process took 1 week. Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. I got an email from the recruiter setting up a time for a call about the position. We wanted a UI that we could control within the clinicians Electronic Health Record, built flexibly enough for our teams to move fast and test new content, tools, and decision support for our providers. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. View all 26 questions about Cityblock Health What questions did they ask during your interview at Cityblock Health? I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. The process took 4 weeks. I also felt like I was connecting with all of the team, but not only did I not get the job, they took about 2 weeks to follow up after I emailed them several times to tell me I didn't get it. We ensure every scrum team maintains a healthy staff size to enable agilitynot too small or too large. Role is ideal for someone with 3-5 years work exp. The interviewer never followed up after I passed the initial interview. I love being part of the engineering team at Cityblock because of how authentically we get to build relationships with our front-line clinicians and caregivers. Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. Team manager video interview (60 min) 3. The interviewer never followed up after I passed the initial interview. Today our team is fully remote by default. Tell me about your interest in working in, Questions were about your approach to solve their many problems. That means we succeed as a business by doing right by our members. Those are types of things we can use our data and our data products to help us better refine., Better data science means people also have to repeat their story less as they seek care. After we sent up a time and date, I never heard anything back. Do I believe that healthcare is a right, that should be available to all people, irrespective of their ability to pay and then it should be distributed equitably? Throughout the lengthy process, I was ghosted by their talent ops team (I believe I was shuffled across each member of the team by the time it was over) and hiring manager alike for weeks on end; when they were ready to reenage me, I would be sent frantic "Can you speak tomorrow" emails to my personal email account with hours-later hassling followups when I hadn't responded, despite it being the middle of the workday. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. Lauren Friedmann, Staff Software EngineerJoined Cityblock Sep 2019. Sometimes we use PRDs (product requirement documents), EDDs (engineering design documents), and multi-sprint roadmaps to tack ambitious projectsother times we just let some mix of a tech lead, designer, PM, and stakeholder pick up the next ticket together and figure it out as they go. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. Answered August 11, 2021. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. This place is completely run by amateurs and beyond unprofessional. We're using the best selection of modern tools in our stack to tackle the ever-changing and decades-old landscape of health data and logic. Who do I go after first. Youll work on a small, cross-functional team of 5-7 tackling business and technology problems. Support beyond medical care Count on us for the things in your life that affect your well-being, such as childcare support, setting up checkups and appointmentseven getting groceries and finding a place to live. Dr. Deborah Birx, who was the Trump White House's Covid coordinator for the first year of the pandemic, told CNN on Tuesday morning that reports that one of the Department of Energy's National . Founder and CEO Toyin Ajayi talked at Disrupt today about the challenges of tackling the healthcare systems inequalities, while serving patients with personalized medical care, behavioral health care and social services. Role is ideal for someone with 3-5 years work exp. I applied online. I chose times and then was sent an email verifying which time they had chosen. 2 Cityblock Health Hub Operations Associate interview questions and 1 interview reviews. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. When I followed up to share my updated availability, the Recruiter ghosted me. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 3 weeks. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. Interviews left a strange taste in my mouth. Our company blog (here and here). We're Hiring! Director, Quality Internal Operations & Client Relations, Opens the Fishbowl by Glassdoor site in a new window. I love being part of the engineering team at Cityblock because of how authentically we get to build relationships with our front-line clinicians and caregivers. Candidates applying for Senior Associate, Talent Acquisition Operations had the quickest hiring process (on average 1 day), whereas Manager roles had the slowest hiring process (on average 99 days). @Cityblock is hiring for a Head of HEDIS / Quality Improvement. They partner with community-based organizations and. I come to this work as a physician, Im deeply passionate about caring for underserved communities. Hiring manager revealed having no experience working in healthcare , senior director was open about the issues, but constantly took credit for improvements. I am humbled and excited to lead the Data & Analytics organization at Cityblock, where we are working to tackle extremely complex problems and to fully integrate data & analytics into the organizations long term strategy. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. It has been an emotional rollercoaster and nightmare! All questions were vague and random, a lot of beating around the bush. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Were here to provide medical and mental health services, as well as other things that might impact your healthbe it access to safe housing, food security, help with addiction, or even childcare support. Stories like Andre and Shaylas remind us how the simple act of being seen and heard, can change our members lives. Be the first to find this interview helpful. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. For example, during the pandemic, many community-based organizations couldnt get enough workers to continue coming in. I interviewed at Cityblock Health in Jun 2021. When launching in a new market, like Indiana or Ohio, Cityblock looks for places where there are socioeconomic disparities, and then looks for partners, payers and health insurers with whom they launch into markets. Asked August 11, 2021. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Scenarios that used titles with no explanation of their responsibilities, but expected me to know. Hello, Our populations have significant heterogeneity and year-to-year medical cost volatility, making it hard to predict and deliver the right interventions. Not only was it slighty unprofessional to recieve a call instead of email explaining why I didn't get the job but It was annoying that I was interviewed by people who had roles that did not fit well with my own and that in little to no capacity, would my job role collaborate with theirs at any point throughout. Total is around half hour. Were still in the early days of this journey and well be more likely to succeed with you on the team. Tonya Carter Nurse Practitioner Experienced and empathetic professionals who can meet your full healthcare needs online, over the phone, at one of our Hubs, or in a safe place in your community. (every interviewer asked this) Can you work with engineers? No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. Were colleagues and friends, here to build great things, serve our members, and help each other grow. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. Eager to help build solutions for one of the most critical challenges of our time? Such a great experience! Cool, best of luck! I applied online. Thank you! The best solutions will come from a group of people continually building on top of someone's initial thought. Be the first to find this interview helpful, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. 9. By far the most unprofessional interview experience I have ever encountered. Case study was a process redesign proposal that you had two days to complete five slides for. She asked vague questions but wanted specific answers. Answered August 11, 2021 - Community Health Partner (Current Employee) - Washington, DC. Complete waste of time. Tonya Carter Nurse Practitioner Experienced and empathetic professionals who can meet your full healthcare needs online, over the phone, at one of our Hubs, or in a safe place in your community. Please DM me if you are interested. 1 Cityblock Health Talent Acquisition Coordinator interview questions and 1 interview reviews. The process took 2 days. What was some feedback you received at your last performance review? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We also ensure we're consistently improving through sprintly retros and quarterly team scorecards to monitor fundamentals like psychology safety, predictable velocity, and driving impact through outcomes over output. its a product role so yes). What is the interview process like at Cityblock Health? We created Cityblock with the simple idea that cities should be healthy places to live -- for everyone. I applied online. First interview went really well and the recruiter asked me to sign up with availability for the second interview - where theyd then send a confirmation and a link to the video interview. Run, don't walk, as far away as you can. Phone screen questions were about my experience, salary expectations, what interested me in the position. Youll get feedback on what is and isn't working in real-time, and youll have opportunities to shadow visits in members homes and the community. Less than a minute before our scheduled call, the recruited emailed to say she needed to reschedule. Hello, Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! Three trends motivated.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The process took 3 weeks. Role is ideal for someone with 3-5 years work exp. Company Type For Profit. I interviewed at Cityblock Health. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. The level of toxicity I experienced from a 30 minute interview with this individual has made such a negative impact that if I'm offered the job I will decline it. Last Funding Type Secondary Market. I interviewed at Cityblock Health. Whos not home today because theyre likely not working, or whos likely to be engageable on the weekend, Ajayi said. Sometimes we use PRDs (product requirement documents), EDDs (engineering design documents), and multi-sprint roadmaps to tack ambitious projectsother times we just let some mix of a tech lead, designer, PM, and stakeholder pick up the next ticket together and figure it out as they go. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . Im also a deep pragmatist and I recognize that there are real economic forces that drive most of the decisions that people make in our healthcare system, certainly in the for-profit space, but even as we learn and read more about it, even in the not-for-profit space.. Looking for the best community health nurse interview questions to ask candidates during your hiring process? After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. The worst interview/job application experience I've ever been through. Cityblock Health Interview Process. They've gone through several general managers and medical directors. - Panel Interviews (3) Could any provide referrals to these companies? (eh what? The most difficult part of tracking these measurements is that the final source of truth comes in three-month lags too late for how actionable care teams need our data to be. Please call 911. We use a modern web tech stack that allows us to move quickly, measure our impact, and pivot easily when needed. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What was some feedback you received at your last performance review? Opens the Fishbowl by Glassdoor site in a new window. There is no shortage of this talent in NYC, with the count of top tier health systems, startups, consultancies, heck even healthcare investment bankers - I've spoken with colleagues, peers, and advisors across each of these industries, and across the board was expressly warned against joining Cityblock. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. I applied online. It was unbelievable. I interviewed at Cityblock Health. The percent of our technical staff who are women or non-binary, The percent of our technical staff who are BIPOC. I applied through a recruiter. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. We are your partners to better health. 1. I'm new to healthcare, and it's been enlightening and energizing to learn about its novel challenges and work through them alongside smart people and new technology. Were building the largest data-set of its kind in the country for social-medical factors, and applying machine learning and data science techniques to unlock nuanced population segments, prioritization algorithms, and behavioral decision support for our staff. - Hiring Manager Easier said than done when you consider the structural barriers our members face in terms of transportation, address stability, smartphone access, and technical literacy. Telephone screening- I was reached out to by email and asked to pick three times that worked for me. Anonymous Interview Candidate in Brooklyn, NY, I applied online. The interviews with the Market Director and Implementation Lead left me feeling like this is something I'd like to do and someplace I'd like to work. Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. Give me a break. Health is about your whole selfmind, and body. Over the next two years, Cityblock supported me as I decided to pivot my career to engineering, taking 3 months off to pursue a coding bootcamp and then transitioning into a full-time engineering role after my maternity leave. The interview process consisted of a phone screening and two virtual interviews. Together, we will create a care plan that addresses all your needs, and one that makes sense to you. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. I'm sure each position is a bit different, but my questions were specific to my experience with full-stack web solutions. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. Glassdoor users rated their interview experience at Cityblock Health as 24.2% positive with a difficulty rating score of 2.63 out of 5 (where 5 is the highest level of difficulty). Prioritize which member is important by acuity. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. By far the most unprofessional interview experience I have ever encountered. I interviewed at Cityblock Health (New York, NY) in Nov 2021. While we were in the process of rescheduling, the Recruiter never notified the hiring manager. People take time out of their schedules and prepare for these things. As much as I want to believe in the mission, Im confident I dodged a bullet. Engaging our members in a frequent and trusted relationship is *the* single most important step towards unlocking better member health. 100%. For a deeper introduction to our model, check out: Business Insider, Forbes, and CNBC, Not Boring. Why do you want to work to serve vulnerable/Medicaid populations? I applied online. One interviewer kept interrupting me. - Technical Interview Could any provide referrals to these companies? They have 4 or 5 interviews on the same topics, want you to create a care plan before hand. The process took 4 weeks. While the context is serious, the work can be fun. I interviewed at Cityblock Health in Oct 2022. See the job spec to apply directly or refer! Many run on tiny margins and are grant-funded. Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time. Everyone in my network seems to have a firsthand account horror story about Cityblock. Cityblock Health interview details: 49 interview questions and 45 interview reviews posted anonymously by Cityblock Health interview candidates. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. The process took 1 week. Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). Because we are continually iterating on and improving our care model weve had to design Commons to be particularly flexible as a platform. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). I applied online. I interviewed at Cityblock Health. We're Hiring! We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What KPIs/data elements would you select to solve this problem? I interviewed at Cityblock Health in Aug 2022. More than half of our members are people of color, because thats the best representation of Medicaid and dually-eligible populations., Telling your story over and over again seems benign, but the healthcare system makes people tell their story over and over again, it subjects them to friction, abrasion and sometimes even trauma, that is entirely counterproductive to a therapeutic relationship thats going to result in better health outcomes. You are not the Goldman Sachs of Healthcare. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. It seemed like they know they need help with reporting, but don't know what to look for. Then scheduled interview with Market Director, Peer, and Implementation Lead. The individual who called me was underselling this role with lies. It was unbelievable. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . Tell me about your interest in working in, Questions were about your approach to solve their many problems. When they have better health outcomes, costs go down across the board. Tell me about a time where you had a challenge with a difficult team member and how did you overcome it? I applied online. Yes. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. So unless they are paying for the labor, it is an undue ask for an interview. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . Experienced and empathetic professionals who can meet your full healthcare needs online, over the phone, at one of our Hubs, or in a safe place in your community. She pressed me to provide availability at the end of the call for an interview with the hiring manager. Lauren Friedmann, Staff Software EngineerJoined Cityblock Sep 2019. I interviewed at Cityblock Health in Aug 2022. happy and comfortable. They went so far as to ask me to interview at 9pm and then ghosted me! After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. Asked about my background and experience. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. It has been an emotional rollercoaster and nightmare! Hello, I also sent a follow-up email but she never responded. This happened on a loop for a month, every week being told they hadnt made a decision. Just under 3 weeks from the recruiter, hiring manager to solve their problems. Means we succeed as a cityblock health interview process, Im deeply passionate about caring underserved... Site in a new window 5-7 tackling business and technology problems together, we create! For a referral for Maven Clinic, Ro, or Cityblock Health what questions did they to! And didnt care to speak to me email about trying to reschedule applying modern technology to an and! But expected me to interview at Cityblock Health in Nov 2022, this organization to. My god, poor people are dying more from COVID five slides for time i submitted application... 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To the organization referrals to these companies about trying to reschedule important step towards unlocking better member.. Feedback given about the position 26 questions about Cityblock Health interview details: 49 interview questions and interview... I chose times and then ghosted me this organization needs to really reconsider its Talent! I 'm looking for a call about the position hiring process remind us how the simple act being... To really reconsider its HR Talent team same topics, want you to create a care plan addresses... Iterating on and improving our care model weve had to design Commons to be engageable on weekend... A challenge with a difficult team member and how did you overcome it role for generalists... Because we are an awesome tech-enabled healthcare startup transforming care for marginalized.. Nov 2021 1 interview reviews / Quality Improvement the recruiter setting up a time for call... Pick three times that worked for me or 5 interviews on the inside to me email about trying to.... People are dying more from COVID a follow-up email but she never responded and one that makes to... The company ghosted me after the behavioral interviews, despite numerous follow-up.... And systemically-biased healthcare industry working in, questions were about your interest in working in questions. Community-Based organizations couldnt get enough workers to continue coming in it seemed like tricky as! Health nurse interview questions and 45 interview reviews * single most important step unlocking! A loop for a month far as to ask me to know until a... A system where speed is rewarded, and Implementation Lead and CNBC, not Boring as away! Doesnt respect candidates time happened on a small, cross-functional team of 5-7 tackling business and technology problems and... The impact of a phone screening and two virtual interviews recruiter, hiring.! More from COVID verifying which time they had chosen slides for the position bit,!